Shipping & Returns

Shipping Policy

JAYBIZZY PROMOTION AND MARKETING will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall JAYBIZZY PROMOTION AND MARKETING be liable for any consequential or damages resulting from any delay in shipment or delivery.

All JAYBIZZY PROMOTION AND MARKETING customers agree not to hold JAYBIZZY PROMOTION AND MARKETING liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond JAYBIZZY PROMOTION AND MARKETING's direct control. JAYBIZZY PROMOTION AND MARKETING shipment and delivery dates are calculated based upon estimates provided by our suppliers.

JAYBIZZY PROMOTION AND MARKETING will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

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JAYBIZZY PROMOTION AND MARKETING can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we don't ship to P.O. Boxes.

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SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. JAYBIZZY PROMOTION AND MARKETING is not responsible for 3rd party shipping errors, omissions or damaged shipments.

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RMA POLICY (RETURN MERCHANDISE AUTHORIZATION):

JAYBIZZY PROMOTION AND MARKETING guarantees prints will not be defective in accordance with industry or JAYBIZZY PROMOTION AND MARKETING standards. If a print is found to be defective, then you may contact JAYBIZZY PROMOTION AND MARKETING for a reprint or other compensation. JAYBIZZY PROMOTION AND MARKETING must be contacted IN WRITING via e-mail within 2 business days of receiving your order. If product is deemed defective, JAYBIZZY PROMOTION AND MARKETING will reprint the product after receiving the defective product back.

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CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, JAYBIZZY PROMOTION AND MARKETING will reship the package with corrected address and charge an additional shipping fee for the shipment.

We reserve the right to refuse service without disclosing a reason.
Prices are subject to change without further notice.